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- Which communities, organizations, and individuals have the know-how to help you refine your definition of the problem.
- Brainstorm who needs to be asked.
- Make sure to include diverse kinds of people, including both average users and outliers, focusing in particular on those who are least likely to have been heard. Make sure you are hearing all viewpoints.
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Who? They might be elected officials and their staff, appointed officials and their staff, or civil servants in executive, legislative, or judicial capacity.Other jurisdictions are likely to have grappled with the same problem your jurisdiction is facing and have experimented with policies and services that will be of use to you.
Why? They know what works and what does not.
How? You want to target those who have worked on the same or a related problem
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